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March 19th, 2025 00:51
Disk not recognized by raid controller DELL R410
Good evening, I bought a Dell PowerEdge R410 server and I have two HDDs and one SSD. The thing is that when the server is being turned on, it identifies the disks normally for me, but when I enter the controller to create a raid, the disks do not appear and I get the following message:
not selectable disk is an atapi device
Could someone help me, it's urgent!
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DELL-Young E
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March 19th, 2025 06:10
Hello did this happen all of a sudden when the system had running just fine?
You can use both RAID mode and Non-RAID mode on S100. Can you tell us if you had RAID?
your service tag says the S100 wasn't included when it was first purchased.
Respectfully,
maniadehospedagem
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March 19th, 2025 15:51
@DELL-Young E
Here are some prints from my server, a demarcated image where I think the controller is! and some more images inside the raid where the disk is not shown, could you help me?DELL-Marco B
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March 20th, 2025 00:30
Hello,
what are the part number of the hard drives?
The ATAPI device listed here is the DVD/CD.
Maybe hard drives are connected to another installed PERC?
maniadehospedagem
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March 27th, 2025 04:07
My server just stopped. It won't turn on, but when I press the power button, it only shows a flashing orange light. I've already removed all the components, leaving only the motherboard, the processor and a memory stick. I've already removed the battery, waited 30 minutes and put it back in. It's been over a week and I can't solve the problem on my server. Do you have any tips to help me?DELL-Young E
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March 27th, 2025 04:10
Hello, my suggestion at the moment would be that you try another disk. The fault might lie with the disk since it's not being recognized.
(edited)