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October 16th, 2024 01:04

Replacing a disk in "Check drive PDR1001 fault detected on drive 6 in disk drive bay 1." error

I noticed the following error on Dell R720 display panel and wanted to replace the failed disk and build the RAID 1 back which has a VMware installed on it. Please help if there is a step by step guide.

"Check drive PDR1001 fault detected on drive 6 in disk drive bay 1."

PS:

Drive 6 and 7 are mirrored RAID 1 SSD disks.

The rest of the disk are good and working

Thank you

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2.2K Posts

October 16th, 2024 05:29

  1. Set the disk offline within OMSA if possible. OMSA is also awailable for ESXi and needs to be used from a full blown OMSA installation from Windows/Linux
  2. Replace the disk with the same modell, type, size
  3. update firmware
  4. If the rebuild not startet automaticly than you need to specify the new disk as a hotspare for that given Raidgroup

Moderator

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5.1K Posts

October 16th, 2024 06:56

Hello, first of all I would ask what controller you are using.
then guide through this generally,
https://dell.to/3Uehriq
PowerEdge: How To Replace a Hard Drive-Hot Swap Procedure

however like I was saying earlier, we need to know what RAID controller you are using and check by OMSA.
Respectfully,

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3 Posts

October 16th, 2024 15:42

@Origin3k

Thanks. I will try the OMSA tool on my remote windows machine.

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3 Posts

October 16th, 2024 15:43

@Endydellr720​ 

Thanks

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7 Posts

October 18th, 2024 00:31

since you asked for a step-by-step guide, I ran this through Tiyaro DeepQuery and got this runbook back:

To replace a failed disk and rebuild a RAID 1 array on a Dell PowerEdge R720 with a VMware installation, follow these steps using the iDRAC interface:

  1. Identify the Failed Drive:

    • Access the iDRAC interface by navigating to System > Storage > Virtual Disks.
    • Locate the virtual disk that is in a degraded state and identify the failed physical disk. Usually, a blinking LED will indicate failure.
  2. Prepare for Replacement:

    • Safely power down the server if necessary. However, Dell systems generally support hot-swapping of drives if iDRAC is used.
    • Remove the failed disk from its bay; ensure you label its bay number for the replacement.
  3. Replace the Failed Disk:

    • Insert the new disk into the same bay from which the old disk was removed.
  4. Rebuild the RAID 1 Array:

    • Return to the iDRAC web interface.
    • Go to Storage > Controller > Virtual Disk and locate the affected RAID 1 configuration.
    • Highlight the newly inserted physical disk and choose Assign Global Hotspare in the Physical Disk Configuration settings if not automatically assigned.
    • Use the Rebuild option to start rebuilding the array; this process will automatically begin using the new disk.
  5. Monitor the Rebuild Process:

    • You can monitor the rebuild progress from the iDRAC interface in the Virtual Disk dashboard or through alerts/logs.
    • Ensure that no other drive failures occur during this time, as that may lead to data loss.

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