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August 13th, 2025 18:47
R720xd Stopped Seeing H310 Integrated Controller in iDRAC and LifeCycle Controller
Hi!
Was recently asked to repurpose an R720xd with an integrated H310. Originally, when i booted, I saw the PERC option show up during POST and in iDRAC and the LifeCycle Controller. At some point while deleting the RAID config and performing health tests, the PERC H310 stopped appearing anywhere. Not POST, Not iDRAC, Not LifeCycle Controller.
Does anyone know what happened and how to get it working again?
BIOS 2.8.0
LifeCycle Controller 2.65.65.65
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DELL-Young E
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August 14th, 2025 04:54
Hello, thanks for choosing Dell.
I'd say if you can try the usual troubleshooting steps, power drain, reseat, please do so. If still not detected, replacement is in order. Repurpose does not destroy hardware, it could be just coincidence.
Respectfully,