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7 Posts
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105
May 8th, 2025 08:22
PowerEdge R640 server PERC1 battery is low
Hello,
one of our PowerEdge R640 servers showing error "PERC1 battery is low".
It has been running for 4 years and this error was showing since 2022 on and off.
From the logs, I can see that battery is keeps getting back to normal state and to low state back and forth couple of times.
And i am planning to update BIOS and iDRAC version cause they are quiet old.
Please give some advice on what procedures can be taken on this issue.
Thanks.
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DELL-Charles R
Moderator
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May 8th, 2025 12:28
Hello,
It is time to replace the controller battery.
If you contact Sales in your region and give them the service tag they should be able to see what PERC controller you have and supply you a quote for purchase.
It is not a hot swap part. You will need maintenance window to shut down the server to replace the battery.
A09
1 Rookie
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7 Posts
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May 14th, 2025 06:31
Hello,
After updating BIOS and iDRAC version, PERC1 battery status went back to normal.
I didn't swap the battery.
Dell-Martin S
Moderator
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May 14th, 2025 11:04
Thx for letting us know.