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November 11th, 2024 14:43
Poweredge R610 problem update SAS Drive Firmware
Hi, I have a problem with update of SAS Drive firmware in particular with this: SAS-Drive_Firmware_X4FMC_WN64_FU45_A00.EXE
When I try to install the update on my poweredge r610 with Windows Server 2012 r2 the installation program return this error:
This Update Package is not compatible with your system.
The System configurations are:
- Windows Server 2012 r2
- Bios 6.6.0
- Perc 6/i Integrated 6.3.3
- iDRAC 2.92
- Dell LCC 1.7.5.4
- OS Driver 15.04.00
I don't understand why the SAS Driver fail installation, can you help me.
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DELL-Charles R
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November 11th, 2024 21:10
Hello,
Thank you for the image.
This drive, per the part number (P/N), is for a EMC Storage system and not Server.
EMC P/N: 118033088
You cannot flash it with Server firmware.
This link can show the Storage systems it works with:
https://dell.to/3Ck3Gsa
You may like to check one of these.
These are Service part numbers and don’t come up on the website.
You would need to contact Sales and ask for the Spare Part Department to get availability, quote and purchase:
Part Number
Part Description
Functional Description
4RYFR
HD,1.2T,SAS6-E,10,2.5,S-IM,E/C
HDD, 1.2TB, 512b, SAS6, 10K RPM, 2.5 inch, 64MB, Seagate, Ironman
87GNY
HD,1.2TB,SAS6,10K,2.5,H-CF,E/C
HDD, 1.2TB, 512b, SAS6, 10K RPM, 2.5 inch, 64MB, Hitachi, Cobra F
T6TWN
HD,1.2T,SAS6,10K,2.5,H-CE+,E/C
HDD, 1.2TB, 512b, SAS6, 10K RPM, 2.5 inch, 64MB, Hitachi, Cobra E+
DELL-Charles R
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November 11th, 2024 19:15
Hello,
Could you take picture of the drive label and attach to the thread ?
Try a flea power drain and then try update again run as Administrator
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
Power up
Retry firmware update
You may also try using the 32bit file.
https://dell.to/3ABXjjw
SAS-Drive_Firmware_X4FMC_WN32_FU45_A00.EXE
Dell Update Packages (DUP) in Microsoft Windows 32bit format have been designed to run on Microsoft Windows 64bit Operating Systems.
lvaccari
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November 11th, 2024 20:37
@DELL-Charles R
Below the image of the drive
<Private data removed from public view. DELL-Admin>
In the meantime, I'll try what you suggested
Many Thanks
(edited)