New SSD SATA disks blinking green and amber

Hi,

Predicted failures can be related to various factors. First please ensure you are using Dell-certified SSDs. Non-compatible SSDs may cause issues. You can check firmware up to date.  you can try to run diagnostic test

1. Press F10 at startup.
2. In the left pane of Lifecycle Controller, click Hardware Diagnostics.
3. In the right pane, click Run Hardware Diagnostics. The diagnostics utility is launched.
4. Follow the instructions on the screen. When the tests are complete, the results of the diagnostics tests are displayed on the screen.

Hope that helps!

Hi

Thank you for your answer. I follow the steps and I get an error with the disks. However, I went to the server's support page and I found a firmware update for the disks and after install it, the indicator becomes green :)

Now, I'm facing another problem, because I am trying to reinstall windows, but the installer is asking me for a missing driver, but I don't know where can I find it, because before solving the indicator problem, windows installer wasn't asking for any driver. I can't find it on intel's website so I don't know what else I can do

Jpcastroavila,

We would need more information to be able to accurately help. It sounds like it is looking for the driver to see the storage, but let's get some more details. Would you confirm if you are using a raid controller, and if so which one?

If connected to a raid controller, have you configured the drives into a Virtual Disk yet?

How are you trying to install, via the Lifecycle Controller, from OS media, etc?

Let us know and we can go from there.

Are you looking for a Controller Driver?