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October 7th, 2024 12:07

Dell BOSS Card SSD 0GB from Idrac

Hello,

we do have a Dell R740 with BOSS-S1 Card with 2 x 480GB SSD M.2.

From BIOS, we do see Card and both SSDs, but from IDRAC we do see SSDs but 0GB and no information etc

All system firmware (BIOS, BOSS card) have been updated to last version,

Please help !

Thank you 

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October 7th, 2024 20:15

Ledude06,

 

I would start with ensuring that the server is up to date on the BIOS, iDrac, Boss controller, etc. Also, would you confirm if the server is how it was shipped, or did you add hardware to it? Specifically if you added the boss controller and the m.2. drives after the fact, if so would you confirm the part numbers for both the controller and the drives, so I can verify those are indeed compatible with the server.

 

 

Let me know what you see and if this helps.

 

 

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October 15th, 2024 20:22

@DELL-Chris H ​ 

Hello Chris, thank you for your reply,

everything is ok now, i don't know how explain it :) , in fact at the beginning we saw BOSS Card and both SSDs from BIOS, but from IDRAC we saw BOSS Card and SSDs, but SSDs capacity was at 0GB per disk and impossible to create logical drive. After 30-45 minutes booting, everything was good ! we can see them from BIOS and from IDRAC

I checked and SSDs was compatible with BOSS-S1 Card

thanks for your help ! 

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