Refurbed R630 Riser 1 Fault

Question

I purchased a refurbed R630 and I'm getting a Riser 1 Fault (error goes away when Riser 1 is removed) "HWC2005 The system board Riser cable or interconnect is not connected, or is improperly connected".

The part number on my Riser 1 is 06K9W2, however when I look online, that appears to be a valid part for the R620, and the R630 should have 0YNF4C or 0999FX. Could that be the reason why i'm getting the error? Both CPUs are seated and being recognized, all tests pass, except that HWC2005 error.

DELL-Young E · Answer

Hello from what I see Part #:6K9W2Part Desc.:ASSY,CRD,EXP,RSR,R,8/16,R620,2 This is for R620. Respectfully,

DELL-Charles R · Answer

Hello,

I think you have the right answer to get one of the part number for the R630

These are the ones I see for the R630. Contact Sales and they can take your service tag and let you know which one you need:

Part Number	Part Description	Def Component	Functional Description
RISER
6GG48	ASSY,CRD,EXP,RSR,RT,IPT,R630,2	Riser Card, Expansion, Right	ASSY Expansion Riser Card, Right, Identity Protection Technology
999FX	ASSY,CRD,EXP,RSR,RT,GPR,R630,2	Riser Card, Expansion, Right	ASSY Expansion Riser Card Graphics, Right, Replacing old part YNF4C
DJG93	ASSY,CRD,EXP,RSR,RT,IPT,R630	Riser Card, Expansion, Right	ASSY Expansion Riser Card, Right, Identity Protection Technology
YNF4C	ASSY,CRD,EXP,RSR,RT,GPR,R630	Riser Card, Expansion, Right	ASSY Expansion Riser Card Graphics, Right

JDaleo23 · Answer

@DELL-Charles R​ Great, thank you. I'm working with Salman in sales now to try to determine which is correct for my system. I also tried looking at the original config for this machine, and I don't see any of those part numbers listed. Is it possible that it shipped without a Riser 1 board (or would that just not be covered in the original configuration list)? I also tried looking up the Riser 3 board I have, with intrusion sensor, and don't see that listed either.

PowerEdge Hardware General

Refurbed R630 Riser 1 Fault

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