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August 19th, 2025 15:50
Recovering iDrac7 license
Hello,
I bought a second hand server from ebay and I'm wondering about the iDrac license.
According to this thread: https://www.dell.com/community/en/conversations/poweredge-hardware-general/buying-or-recovering-an-idrac-7-license/647fa06ef4ccf8a8de5713b0
it's possible to recover iDrac7 license when I had the ownership transferred and the server is assigned to my account - both are done.
Is there a way that I can get the license?
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DELL-Charles R
Moderator
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4.5K Posts
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August 19th, 2025 19:54
Hello,
Was it originally sold with an Enterprise license?
If you go here: https://www.dell.com/support/home/en-us
Input service tag
On the righthand side, Quick Links > View Product Specs
Do you see iDRAC7 Enterprise listed?
Have you checked in the Dell Digital Locker for the license?
How to obtain iDRAC licenses from Dell Digital Locker
https://www.dell.com/support/kbdoc/en-us/000130349/how-to-obtain-idrac-enterprise-licenses-from-dell-digital-locker-ddl
I will send you a Direct Message you can reply to with the information needed to try to resend the iDRAC license.
Direct messages are in the top right corner of the forum page.
sierras_poems5r
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2 Posts
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August 19th, 2025 22:24
Hi Charles,
Unfortunately I don't see the iDrac under Quick Links > View Product Specs.
I guess that means it wasn't purchased for this particular machine?
Thanks
DELL-Joey C
Moderator
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3.9K Posts
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August 20th, 2025 01:00
Hi,
Perhaps it could be if you don't see iDRAC Enterprise, then the server does not have any license with it. To confirm, Charles has sent you the private message, you can provide him the information and will be able to confirm that there is no license included with the server.
Also, it is advisable to complete the ownership transfer. Here's the article: https://www.dell.com/support/kbdoc/en-my/000125103/ownership-transfer-and-dell-product-registration-guides. Please note that you will have to provide as much detail information when filling the form, so that the department can process the transfer.