Unsolved
1 Rookie
•
2 Posts
0
30
July 11th, 2025 13:07
Recover iDrac7 Enterprise License after eMMC chip failed
Hello,
After the eMMC failed completely on R720 MB, we had to replace the eMMC chip and we successful recover the board.
But once the old eMMC chip was replaced we lost also the licence.
How can I recover it from Dell?
Kind regards,
EasyNetDev
No Events found!
DELL-Chris H
Moderator
•
9.4K Posts
0
July 11th, 2025 17:16
EasyNetDev,
While we don't support customers working on repairing the motherboard, I can help with the license issue.
I will send you a private message, if you would respond on it with the svc tag of the server, the company name or customer number, as well as your contact details I will resend it if available.
EasyNetDev
1 Rookie
•
2 Posts
0
July 11th, 2025 18:22
@DELL-Chris H As I mentioned we were able to replace the eMMC chip on the board and we recover the firmware using the SD card. This step is done.
I've answered in private.