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August 12th, 2025 00:25
Password disable Jumper
Our server occasionally does not accept our service admin password. Recently it required two days of round and round to gain access. Understanding the jumper defied as item 21 in Jumpers and connectors is not much help because the instruction is to change the jumper from pins 2 and 4 to pins 4 and 6.
Unfortunately there are already TWO pincaps on that item and, we have no pinout for the pin base. . . . .
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DELL-Young E
Moderator
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August 12th, 2025 04:58
Dear customer, thanks for choosing Dell and welcome to our community.
Would you kindly DM us with your service tag? https://www.dell.com/community/en/direct-messaging
To locate your service tag please refer to Find your Service Tag or Serial Number | Dell US
Also ideally we would love to recive a image or two of your jumper. You can upload those as a reply to this thread.
Respectfully,