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2 Posts
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36
March 27th, 2025 21:10
Lost iDRAC license
We're replacing the broken motherboard on our T620, but the iDRAC license was never backed up. We can no longer access the iDRAC to export the license. How can recover the iDRAC license so we can use it on the replacement motherboard?
Thanks
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DELL-Young E
Moderator
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5.1K Posts
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March 28th, 2025 01:45
Hello can you send us your service tag through DM first? https://www.dell.com/community/en/direct-messaging
In the meantime, here are some links of related topics:
https://www.dell.com/community/en/conversations/rack-servers/idrac-license-lost/65539b621cca106642d2c1d0
https://www.youtube.com/watch?v=qpRQSxUDWhE
https://www.dell.com/support/contents/en-us/videos/videoplayer/how-to-replace-a-digital-license-using-idrac/6079779921001
Resepectfully,
(edited)
Hello-185492
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2 Posts
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April 3rd, 2025 16:22
@DELL-Young E Thanks, but I can't direct message you for some reason. I always get redirected to "https://www.dell.com/community/en/categories/dell-community".
DELL-Chris H
Moderator
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9.4K Posts
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April 3rd, 2025 16:28
Let me try sending you a test message, if you receive it, then you can try DMing DELL-Young E .