Intel NIC Family Version 24.0.0 Firmware for Intel E810 Adapters and Intel E823 LOM firmware update DUP package failure

Using this link:

Intel NIC Family Version 24.0.0 Firmware for Intel E810 Adapters and Intel E823 LOM | Driver Details | Dell US

Dell HW: XR8620t

OS: RHEL8

(Note: the OS is FIPS enabled)

Getting the following when running the BIN file:

./Network_Firmware_N11TD_LN_24.0.5_A00.BIN Collecting inventory............. Running validation... This Update Package is not compatible with your system configuration.

Checking /var/log/dell/updatepackage/log/Network_Firmware_N11TD_LN_24.0.5_A00.txt

<< PACKAGE LOG (Network_Firmware_N11TD_LN_24.0.5_A00) >> ===============> Update Package application started <=============== Commands: /home/pwo/Network_Firmware_N11TD_LN_24.0.5_A00.BIN Date: 2025-09-09 13:53:23 ==================================================================== Extraction Success Release ID: N11TDA00 Update Package version : 25.06.00.804 User: root Collecting inventory... The firmware inventory process has failed. Please make sure network adapter drivers are installed and loaded, and that all device ports are enabled. Running validation... This Update Package is not compatible with your system configuration. ==============================> Update Result <========================== Update was not applied ========================================================================= Exit Code = 5 (Qualification error) <<2025-09-09 13:53:38>> << PACKAGE LOG (Network_Firmware_N11TD_LN_24.0.5_A00) >> Update Package finished. Exit code = 5 <<2025-09-09 13:53:38>>

ethtool -i output on the E810 NIC:

driver: ice version: 4.18.0-553.el8_10.x86_64 firmware-version: 4.51 0x8001e4fc 23.0.8 expansion-rom-version: bus-info: 0000:70:00.0 supports-statistics: yes supports-test: yes supports-eeprom-access: yes supports-register-dump: yes supports-priv-flags: yes

Made sure the `ice` driver is loaded (verified by lsmod and modprobe)

When upgrading the FW from iDRAC -> maintenance -> System update -> Automatic update, it seems to work.

But we would like to have a more controlled way when to upgrade FW instead of automatically scheduled via iDRAC automatic update, therefore we would like to use the manual upgrade via the Dell DUP package.