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July 10th, 2025 17:35
iDRAC9 Enterprise license will not install on Precision 7920 Rack
Hi,
We recently purchased an Enterprise license for IRAC9 for a Precision 7920. When I install it, it gives me the following error.(filename is *******-ent-16G-perpetual-License.xml).
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DELL-Young E
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July 11th, 2025 05:34
Hello, jayp319, thanks for choosing Dell and welcome to our community.
Based on the file name you have a license for 16 Gen server, but Precision 7920 is 14 Gen. I see that your system's warranty is still valid, and you can raise an official ticket through here as well. Contact Technical Support | Dell US
Also, it's best that you go back to the sales you purchased from to get this sorted out.
Respectfully,
(edited)