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5 Posts

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December 28th, 2024 12:22

iDRAC licence the old server lost its license and is in basic

Hello,

after a sever reboot and loss of configuration, the server lost its idrac license and doesn't even have express.


I have re-registered the server under us transferred ownership.  It's an older R320.

Unfortunately I have nothing in digital-locker. How should I proceed?


Thank you.

Moderator

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2.8K Posts

December 30th, 2024 07:41

Hi,

Could you sent me below information via direct message please. I can check it if the enterprise license bonding to service tag or not. If it belongs to service tag with below information I can try to get it for you. 

with Service Tag, as well as your customer #number, company name, and contact details and email address.

1 Rookie

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5 Posts

December 30th, 2024 07:56

@DELL-Erman O

Hello,

I'd like to send you a private message, but I can't reach them. If I click on your profile and put private message it redirects me to the main screen. So how can I contact you and send my details?

Thank you.

Then I'm here and I can't send you anything.

Thank you.

Moderator

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2.8K Posts

December 30th, 2024 08:47

Thank you for your feedback, I'll try to send a private message if you get it please reply. I don't know why the community has an issue right now but let's try to my methoda

1 Rookie

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5 Posts

December 30th, 2024 09:34

Everything was fine and I was helped.

Thank you.

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