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May 4th, 2026 07:21
iDRAC and Lifecycle Controller inaccessible after BIOS 2.9.0 & iDRAC 2.65.65.65 update on Dell PowerEdge R720
Message:
Hello,
After applying the following official updates from the Dell support site to my PowerEdge R720:
- BIOS: 2.9.0
- iDRAC with Lifecycle Controller: 2.65.65.65
The iDRAC became inaccessible, and Lifecycle Controller no longer loads.
Observed behavior:
- No iDRAC network response
- Lifecycle Controller fails to start
- System management unavailable after the update
- The server was operating normally before applying these updates
I would appreciate guidance on:
- Recommended recovery steps for iDRAC on R720.
- Whether this behavior is known with these versions.
- Any safe rollback or recovery procedure can be performed.
I can provide the Service Tag and logs if needed.
Thank you.
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