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3 Posts

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December 19th, 2024 00:42

How to fix hardware errors on R640

The server began to shut down frequently. After rebooting it, it works maybe for 48 hours. The errors are

Error Code: 2000-0251

Validation: 98786

Critical. CPU2 VCCIO PG: Voltage sensor for CPU2, state asserted was asserted

Critical: System Board Pfalut Fail Safe: Voltage sensor for System Board, state asserted was asserted

 

The other symptoms I found is that iDRAC port sometimes does not light up and disconnected with unknown reason.

The two power units are firmly connected to the server.

Are there any parts I just buy and replace to fix this?

Any advice is appreciated. Thank you very much.

Moderator

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5.2K Posts

December 19th, 2024 04:32

Hello thanks for choosing Dell and welcome to our community.

My simple advice is that you update BIOS and idrac first- if you still see the same issue- it may be time for you to officially raise a ticket to the region support so that you can ask for a part replacement. https://dell.to/4glY7sx

 

Respectfully,

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