Unsolved
1 Rookie
•
4 Posts
0
28
February 20th, 2025 07:27
Error in getting MAC Address : Not supported platform
When I run ipmitool -I lanplus -H <ip> -U <user>-P <pass>delloem mac
I am getting Error in getting MAC Address : Not supported platform.
When I run rest of the delloem commands, I am getting valid response.
I have Dell R 760 and 750 servers.
How do I resolve this?
No Events found!



DELL-Erman O
Moderator
•
2.9K Posts
0
February 20th, 2025 11:34
Hello,
You can also use RACADM to learn MAC address please check here getsysinfo
(As I can see you also post here https://dell.to/4hMEPgA)
let's continue from here
Hope that helps!
DELL-Erman O
Moderator
•
2.9K Posts
0
February 20th, 2025 11:44
Hi,
You can usebelow command.
saikiran-p53
1 Rookie
•
4 Posts
0
February 21st, 2025 04:26
I understand that. But my requirement it to get the port numbers, link status and mac address which "ipmitool delloem mac" command was returning things like below.
1) sudo ipmitool delloem mac list
System LOMs
NIC Number MAC Address Status
0 MA:CA:DD:RE:SS Enabled
1 MA:CA:DD:RE:SS Enabled
Now all I get is "Error in getting MAC Address : Not supported platform"
2) Please check the image I shared. I need to get port number, status and MAC of all the available NICs.
Please help with that, Thank you
I found one racadm command,
racadm nicstatistics; which returns below items
racadm>>nicstatistics
NIC.Integrated.1-1-1:Broadcom Adv. Dual 25Gb Ethernet - MA:CA:DD:RE:SS
PartitionCapable : Disabled
NIC.Integrated.1-2-1:Broadcom Adv. Dual 25Gb Ethernet - MA:CA:DD:RE:SS
PartitionCapable : Disabled
NIC.Embedded.1-1-1:Broadcom NetXtreme Gigabit Ethernet
PartitionCapable : Not Capable
NIC.Embedded.2-1-1:Broadcom NetXtreme Gigabit Ethernet
PartitionCapable : Not Capable
I see the naming NIC.Integrated.1-1-1, 1-2-1 etc.,
Can you please explain the 1-1-1. Is there a port number in it?
(edited)
DELL-Joey C
Moderator
•
4K Posts
0
February 21st, 2025 08:27
Hi,
Can you provide us the iDRAC firmware version that you are currently on, this would give us an idea why you are having the error.
Here's a brief explanation of the naming:
NIC.Integrated.1-1-1 and NIC.Integrated.1-2-1 :
NIC.Embedded.1-1-1 and NIC.Embedded.2-1-1 :