PowerProtect Data Manager Appliance: Top Services Topics September 2023

This document contains the list of Top Services Topics for PPDM, identified by DELL Support as the most Trending Topics for the month of September 2023

• PowerProtect: Backups may fail with the following message "com.emc.dpsg.ecdm.adm.shared.exception.AdmException: Unable to send request to unreachable host using address and port 7000"

• Asset sizes Not showing up in the UI for SQL database backups

• PowerProtect Data Manager Appliance DM5500: Post-upgrade the appliance health score is poor, if there is a pending critical alert due to error in fetching health status of Hypervisor Manager

• PowerProtect Data Manager Appliance DM5500:  Wont be able to re-register OTP until LDAP is updated with correct credentials

• PowerProtect DM5500 appliance upgrade fails with "Error Code: UPG0074 Reason: Hypervisor Manager update failed."

• PowerProtect Data Manager: NAS protection job fails with error message "ABNA0016: Unable to complete the SNAPSHOT_AND_SLICE operation because the share path fileshare could not be mounted at fileshare."