R620 cooling

hello

service tag is: BIOS 2.3.3

error code 2000-0251 validation 70481

configuration is RAID1 with 2 HDD

Actually, server impossible to boot, orange led blinking on left HDD

please help

BR

Hi BR,

The error message is leading to informational status only, ref: https://dell.to/32EUwzQ. and the message is dated at year 2016.

You are running on out dated BIOS version, you probably should update your BIOS and BMC firmware. 

The entry of the event, is making the BMC thinks it's having an error. Therefore the system is running the fan at full speed. Once, you have updated the firmware, proceed back into the logs located in BIOS and check if there is any current errors. If none, proceed to clear the logs. 

If there is a down time for the server, I can suggest swapping fan slots, eg: Fan 7 in Fan 1, and vise versa.

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@VIDALOT wrote:

hello

service tag is: BIOS 2.3.3

error code 2000-0251 validation 70481

configuration is RAID1 with 2 HDD

Actually, server impossible to boot, orange led blinking on left HDD

please help

BR

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Hi Vidalot,

For your R320, you may need to access to your RAID controller to check the availability of your virtual disk. What is the error message when you try to boot. 

If the virtual disk is missing, check if you're having a foreign config message. If yes, do check if the foreign config is containing your actual configuration and import it once you are certain with the configuration. 

hello, for this server HN3FB22, lifecycle logs are available

I hope someone could help quickly, lets know how to give logs

Thanks in advance

Hi,

Thanks for informing us.

I would recommend you to contact us via https://twitter.com/dellcarespro to guide you to upload the file and have someone to look at it. Twitter follow them and Direct Message your service tag with your issue.