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2259
June 10th, 2019 07:00
MIsisng power supply data. OMREPORT - IPMITOOL DELL R910
Hello,
Is there any way to identify why I show 3 power supply instead of 4 ?
ipmitool sdr type "Power Supply"
Status | 64h | ok | 10.1 | Presence detected
Status | 65h | ok | 10.2 | Presence detected
Status | 66h | ok | 10.3 | Presence detected
Status | 67h | ok | 10.4 | Presence detected
PS Redundancy | 74h | ok | 7.1 | Fully Redundant
But OMreport shows:
omreport chassis pwrsupplies
Power Supplies Information
--------------------------------------
Main System Chassis Power Supplies: Ok
--------------------------------------
Individual Power Supply Elements
Index : 0
Status : Ok
Location : PS 1 Status
Type : AC
Rated Input Wattage : 1400 W
Maximum Output Wattage : 1100 W
Firmware Version : M1.01.0A
Online Status : Presence Detected
Power Monitoring Capable : Yes
Index : 1
Status : Ok
Location : PS 2 Status
Type : AC
Rated Input Wattage : 1400 W
Maximum Output Wattage : 1100 W
Firmware Version : M1.01.0A
Online Status : Presence Detected
Power Monitoring Capable : Yes
Index : 2
Status : Ok
Location : PS 3 Status
Type : AC
Rated Input Wattage : 1400 W
Maximum Output Wattage : 1100 W
Firmware Version : M1.01.0A
Online Status : Presence Detected
Power Monitoring Capable : Yes
The 4th one is no where.
Any ideas how can I rescan the power supply.
I have already asked replacement for power supply, and I saw the power supply without any data, but later the power supply gone.
When I check the FRU:
FRU Device Description : PS 4 (ID 5)
Unknown FRU header version 0x00
ipmitool fru get 5
Unknown FRU header version 00.
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
FRU Read failed: Cannot return number of requested data bytes
Any idea?
Dell-DylanJ
4 Operator
•
2.9K Posts
0
June 10th, 2019 08:00
OMReport would be querying the iDRAC for this information, so that's where I would start. You might look at updating the iDRAC firmware (if an update is available) or running racadm racreset (no configuration data would be lost). I would also look at potentially updating the version of OpenManage too, so as to help make sure that OMSA and the iDRAC communicate properly.
Kalaso
13 Posts
0
June 21st, 2019 04:00
Firmware checks:
Component Expected [Installed] Status
OpenManage 9.1.0: [9.1.0] [ OK ]
System BIOS 2.12.0: [2.12.0] [ OK ]
DRAC 2.90: [2.90] [ OK ]
Lifecycle controller is on the latest level too.
I can login to the OMSA for check the information.
But IDRAC GUI does not shows any data, and IDRAC GUI think that the server is offline.
But I can open remote console on IDRAC.
Any ideas?