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December 25th, 2023 14:45

DELL R750XS, Won't Boot

So one day we find our dell R750XS is off and all our servers are running on UPS. All other servers were on but the R750XS.

At first, all there was is the blue (i) status button, pressing the power button did nothing. No spinning FAN but just a single green led on the motherboard.

Tried re-seating RAM, CPU removed all cards, HDDs, still nothing.

Stripped it down to minimal boot requirements, 1 CPU, 1 RAM on slot A1 etc, still no response.

Later tried removing all cables on the motherboard and putting them back. This time a few more lights came on on the MB. Once power button is pressed, it glows in and out a green color. Once left for maybe 30 minutes, the Server will come on, all fans spinning, power supplies are green, but it won't post. The screen remains blank (no signal). Tried both VGA ports but still the same response.

iDRAC port is responsive but will be no use as we unfortunately never enabled it. Stuck there.

Could it be faulty motherboard, CPU? Please Help

Moderator

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5.1K Posts

December 26th, 2023 09:55

Hello thanks for choosing Dell.
IDRAC is already enabled from the factory setting. Can you ping IDRAC?
Respectfully,

1 Rookie

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2 Posts

February 5th, 2024 11:31

Hello sorry for the late reply. Unfortunately the Idrac was never enabled. Tried to ping the default IP but no response.

Moderator

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3.8K Posts

February 5th, 2024 15:33

Hello,

can you try to reset idrac with this procedure?

Thanks

How to Reset the Integrated Dell Remote Access Controller (iDRAC) | Dell US

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