Oracle-related questions for a refresh..

As I travel around meeting with customers and account teams, one of the questions I get (When attempting to crack an underpen account, where Oracle is currently on either Netapp, HDS, IBM, or HP ) is a list of questions to ask the customer (when Oracle is driving the sale)

I've compiled a non-comprehensive list here... And the order of the questions does change.. Would like to hear from you all what you ask the customer in the first meeting..

1. What versions & releases of Oracle do they have ?

2. How large are their databases and their Oracle environment ?

3. Do they use ASM ?

4. How do they enable high-availability and scalability for Oracle ? Do they have RAC, or are they evaluating RAC ? Or did they have RAC and move off ?

5. What is their DR strategy for Oracle

6. Do they run Oracle EBS, Peoplesoft or other Oracle applications

7. Do they virtualize Oracle ? (Using VMware or Oracle OVM ) ?

8. Which operating system do they primarily run Oracle on ? If OEL, do they use the UEK ?

9. How do they do snaps and clones ?

10. What is their backup strategy

Thanks