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September 23rd, 2025 08:10

XE4 BIOS SUPPORSTASSIST OS RECOVERY DISABLED NOT WORKING

Hello,

we have a batch of XE4 Tower computers that have to be always on for remote working.

In BIOS (last version available 1.34.1 installed) the "Support ASSIST OS RECOVERY" option has been disabled but when the is a power loss or even a power glitch and the system reboots the computer show the blue recovery screen (see image) which has not any timeout so they are not being able to act remotely to make boot go on (which require phisically pressing the reboot button of the screen).

I suppose the thing requires a BIOS update to solve the issue but could someone gives hints / make DELL aware of the issue?

Thanks in advance

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