1 Rookie

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50 Posts

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October 12th, 2025 10:18

What are Optiplex storage drivers for Optiplex 3020

My system is telling me I need to reinstall the storage drivers to stop problems with booting.  I looked at the list of drivers for my machine on the dell website under my acct and I cannot tell what is a storage driver since none are categorized as such.  Can anyone help me recognize a storage driver.  Since I cannot boot I cannot access device manager which might help (?) to tell me the storage drivers.  Help please. Thank you.

9 Legend

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14.8K Posts

October 13th, 2025 05:46

If you cannot boot, and if you don’t mind losing all old data and applications installed, try wipe your hdd/ssd in 3020 and do a clean OS install.  
“storage driver” is supposed to be a system software picked by OS based on your device and installed automatically during OS install.  It is not a device driver listed on Dell driver site.

(edited)

1 Rookie

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50 Posts

October 13th, 2025 22:37

thank you, very helpful!

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