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J

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September 18th, 2025 13:34

USB 2 Devices Problem (Dell Optiplex 3050)

I recently purchased a refurbished Dell Optiplex 3050 using Windows 11. When I turn on the PC , the devices plugged into the USB 2 ports don't work. I have to unplug the devices then plug them back in several times until they work. These devices work fine when plugged into USB 3 ports. I really want to fix this myself rather than returning the PC and having to go through transferring everything over to another PC again. Any help greatly appreciated.

9 Legend

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33.4K Posts

September 18th, 2025 15:22

Buying a used PC, and "refurbished" which can be anything from nothing to an actual rebuild, can be a crap shoot.  The USB problem may be why it was replaced and on the used market.

Try updating the BIOS and drivers.  If that doesn't fix it unfortunately its a lemon.

Support Home | Dell US  for drivers.

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