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June 24th, 2025 21:10
uninstall Dell Trusted Device Kernel-Boot error Event ID: 124 unsafe to run the DRTM service
Hello everyone!
I have installed Dell Trusted Device Agent 7.1.4.0, A62 on Optiplex 7080M with W11P, but finally I have decided to uninstall it.
This caused the Defender System Guard to crash. I turned it on again, but... error appeared in the system logs:
Kernel-Boot Event ID: 124
The Phase 6 virtualization-based security enablement policy check failed. Status: The current environment is unsafe to run the DRTM service in.
Does anyone know how I can fix this problem?
No Events found!
marianpro
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June 26th, 2025 19:26
Thank you for your suggestions @RasmiKandhil
I have all these functions enabled in the BIOS, but I found one additional, which, if turned off, solves the problem (the error does not appear in the logs).
It's the Intel Trusted Execution Engine in Virtualization Support tab.
I don't remember if this feature was enabled before.