Unsolved
1 Rookie
•
5 Posts
0
40
July 7th, 2025 17:53
OptiPlex 7050 Micro - Does not see M.2 SSD at boot
This 7050 micro does not see my M.2 SSD at boot, after booting from USB drive. System Information in Settings shows: Slot1_M.2 =SATA Installed.
But under System Configuration => None
This is the only drive installed.
Swapped the M.2 SSD with another and same issue. Put suspect M.2 in another 7050 micro works fine. I tries removing battery, waiting and replacing w/ no luck.
Do I have a bad motherboard? Is there other tricks I can try?
No Events found!
JOcean
9 Legend
•
12.6K Posts
0
July 7th, 2025 20:49
Did you pull the battery for 15 minutes and then reinstall the battery? Also what size SSD did you install?
jeperret
1 Rookie
•
5 Posts
0
July 7th, 2025 23:50
I pulled for over a minute, per Dell's instructions, I will try for 15+ minutes.
SSD: SanDisk M.2 2280 128GB (used for a boot (root) disk.
jeperret
1 Rookie
•
5 Posts
0
July 8th, 2025 00:33
Update. . . Pull battery for 15+ minutes. Put back in. Rebooted.
At Boot: Alert! Hard Drive or Optical Drive not found.
Ran onboard diagnostics (F5) . . .
see attached:
(edited)
jeperret
1 Rookie
•
5 Posts
0
July 9th, 2025 17:50
This is the information (deleted image has).
ePSA 4306.14 Alert
Service Tag: XXXXXXX
Error Code: 2000-0141
Validation: 104528
Hard Drive - No Hard Drive detected
Continue Testing?
JOcean
9 Legend
•
12.6K Posts
0
July 10th, 2025 09:51
@jeperret That error code can mean a failed drive. I have a Latitude that I installed Windows 10 on but at boot the drive was not detected. I installed a new drive and all was well.
jeperret
1 Rookie
•
5 Posts
0
July 10th, 2025 15:20
@JOcean thanks for the response, but if you read above you will notice that another drive did not work in this machine and the drive in this machine worked in another 7050 micro. So obviously it is NOT the drive.
JOcean
9 Legend
•
12.6K Posts
0
July 10th, 2025 17:03
@jeperret Just throwing out ideas as that code could mean a drive error. Sorry for the confusion. Perhaps another user will be more help.