Unsolved
1 Rookie
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1 Message
0
25
April 22nd, 2025 13:35
Internal built-in Mic does not work
The internal built-in mic did not work recently with unknown reason.
Tried to run the recording test provided by Dell support service and also indicated not working.
Built-in speaker has no problem and work well.
What can I do?
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ejn63
10 Elder
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28.6K Posts
0
April 22nd, 2025 14:03
First would be to provide the model number of the system and the operating system and version it is running.
Next would be to check the device manager to make sure your audio driver software is loaded and showing no errors.
Finally, if you have one or more videoconferencing software apps installed (Teams, Webex, Google Meet, etc), be sure they are not running when you check the audio hardware. They can and do commandeer inputs, locking them from being used by other applications, including the recording test.
GauravSyst
2 Intern
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189 Posts
0
April 23rd, 2025 06:18
Well Update the audio driver to its latest version and also check for the Check Input Device Settings as well.