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187
March 6th, 2025 20:26
Dell Optiplex Micro Plus 7020 often does BSOD
We have both 7010 and 7020 in our environment, and we were using these devices as a Kiosk desktop, now we are planning to use as a regular desktop. We have our own image, and we deployed in some handful of devices, 7010 works fine with our build, and few of 7020's also works fine. But, 2 or 3 devices keep doing BSOD, and this happens majority of time when users were in Teams meetings, Every time when it occurs BSOD, Mini dump point to different file name, sometimes it points our security agents, hypervisor and sometimes Kernel error. We updated our BIOS, Drivers all latest and still it occurs. I disabled the Turbo Boost from BIOS in one of the devices and from the day it works fine without any freezing or BSOD's. Can someone say what's going on here and is it advisable to disable the Turbo boost, so far it works fine with all my apps.
bradthetechnut
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8.9K Posts
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March 7th, 2025 03:59
Disabling Turbo Boost doesn't hurt anything unless you're a gamer or an app is CPU demanding. (Wouldn't advise gaming on a micro anyway.)
As long as it's working fine, I'd just leave it.
abdulm177
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March 7th, 2025 19:00
@bradthetechnut yeah it works fine without turbo boost, I've 100+ devices in my firm with this model, and they are serving as Kiosk till today but we will update them as a regular desktop PC and it's not viable to turn off this feature on all devices, right?...I saw in few other pages where people talking about not leaving turbo boost off!!
am trying to understand is there really a problem with this model and processor, is there any other way we can fix this without having this feature disabled.
bradthetechnut
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8.9K Posts
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March 9th, 2025 21:40
You shouldn't need to turn off Turbo Boost on all devices. Just the ones giving you BSOD. Having Turbo Boost off won't hurt the machine.
I wonder if the BSOD machines need a software reinstall.