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April 22nd, 2025 12:43
Brand New AIO - first day of use - and it crashes then black screen with cursor arrow...WHY?
Dell 27 All-in-One EC27250
Brand New 27 AIO EC27250...and it crashes then black screen with cursor arrow
First day of use and it crashed. My previous AIO did the same thing so I no longer trusted it. Should I trust this device or return it?
Critically important to have a reliable computer because it is for my job!
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defasound
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April 23rd, 2025 12:52
I feel your frustration here!
In this case I would recommend you to contact Dell in the first instance as there are some troubleshooting steps, however as this is a brand new machine and you are covered by Dell easier to just reach out to them.
Good luck, and keep us updated if you can.
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