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7 Posts
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4540
November 5th, 2019 08:00
OMIVV 5 not connecting to ESXi 6.7 U3
I installed OMIVV 5.0 and now i cannot connect to any of our hosts. Creditials for iDRAC and ESXi are correct.
Hosts: R740xd
Bios Version: 2.3.10
iDRAC Firmare Version: 3.36.36.36
Fail - Unable to retrieve iDRAC host name or IP from host due to network issues that prevents connection to the host, or host credential is invalid. Verify the host credentials and retry.
Fail - Unable to perform test connection for the host. Make sure host is reachable and given credentials are valid. Also make sure WBEM service is running for the host above or equal to ESXI 6.5 versions.
Any ideas?
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Origin3k
4 Operator
•
2.2K Posts
1
November 5th, 2019 13:00
Do you have updated OMSA as well? For U3 there is a new one needed
https://downloads.dell.com/FOLDER05847739M/1/OM-SrvAdmin-Dell-Web-9.3.1-3684.VIB-ESX67i_A00.zip
Maybe it helps to run from ESXi commandline
esxcli system wbem set --enable true
/etc/init.d/sfcbd-watchdog stop
/etc/init.d/sfcbd-watchdog start
Regards,
Joerg
LNAGBA1
7 Posts
0
November 5th, 2019 14:00
Hi Joerg,
OMSA is already installed in this version. I also uninstalled OMSA on one host, because in other communitys is was suggested to unistall it. But no success.
Your commands on ESXi commandline brought no success.
Regards,
Magnus
Dell-Vineeth
39 Posts
0
November 8th, 2019 03:00
Hi Magnus,
Is the issue is observed with ESXi 6.7 U3 alone, or same is seen with other versions of ESXi as well (If you have any in your environment) .
Can you try triggering below WSMAN query to ESXi .
Query (From a Windows Machine) :
winrm e cimv2/CIM_IPProtocolEndpoint -u:ESXi_Username -p:ESXi_Password -r:https://Esxi_Host_IP:443/wsman -skipCNCheck -SkipCACheck -auth:basic -encoding:utf-8 -SkipRevocationCheck -f:pretty
Thank You,
Vineeth
LNAGBA1
7 Posts
0
November 11th, 2019 00:00
Hi Vineeth,
Connection to ESXi 6.7 EP 05 and ESXi 6.5 EP 13 works as expected, both connection tests (iDRAC and Host) pass.
The result of the WSMAN query to ESXi 6.7 U3 is an error.
error number: -2144108327 0x803380D9
Running this query to ESXi 6.7 EP 05 and ESXi 6.5 EP 13 brings an expected XML answer
Dell-Vineeth
39 Posts
0
November 12th, 2019 20:00
Hi Magnus,
Thank you for the details.
The error code indicates invalid connection string, presume target name and credentials are right.
Can you check the wbem status at ESXi host after triggering above mention winrm query (winrm e cimv2/CIM_IPProtocolEndpoint….)
wbem status can be seen by ‘esxcli system wbem get’ command, ‘WSManagement Service’ indicates the wbem current status.
Another query : Does any of the vm-kernel adapter added to ESXi has IP address 128.x.x.x or above ?
Regards,
Vineeth
LNAGBA1
7 Posts
0
November 13th, 2019 00:00
Hi Vineeth,
esxcli system wbem get befor and after the query returns:
Authorization Model: password
CIMObject Manager PID: 3146219
Enabled: true
Enabled Running SSLProtocols: tlsv1.2
Enabled SSLProtocols:
Enabled System SSLProtocols: tlsv1.2
Loglevel: warning
Port: 5989
Service Location Protocol PID: 2103061
WSManagement PID: 2103357
WSManagement Service: true
Result on ESXi 6.7 EP 05 is the same.
No there is no VMkernel adapter with IP address 128.x.x.x, but because i used Dell EMC customized ESXi 6.7 U3 Image, i have a VMkernel Adapter named iDRAC Network, vSwitchiDRACvusb, ip address 169.254.02
Dell-Vineeth
39 Posts
0
November 18th, 2019 02:00
Hi Magnus,
OMIVV will depend on ESXi to provide iDRAC details for management.
If wsamn query CIM_IPProtocolEndpoint on ESXi does not respond, OMIVV fails to perform Test Connectivity and Inventory.
Cab you please log a support ticket for team to take a closer look at the problem.
Thank You,
Vineeth
JCowart
4 Posts
0
November 19th, 2019 15:00
Do you happen to have the iDRAC service module installed? I found that having the iDRAC service module installed causes the hosts to not connect. Once I removed it I was able to add the hosts to OMIVV. (Interestingly once I'd done an initial inventory, I was able to re-add the iDRAC service module and things kept working.)
LNAGBA1
7 Posts
0
November 25th, 2019 05:00
thanks for the advice.
following vib was installed:
dellemc-osname-idrac 6.7-0A03 DellEMC PartnerSupported 2019-10-31
I removed the vib and reboot the esxi, but no success in connecting to the server via OMIVV
There is another vib:
OpenManage 9.3.1.ESXi670-3684 Dell VMwareAccepted 2019-11-05
Should i removed this as well?
JCowart
4 Posts
0
November 25th, 2019 07:00
The VIB that was causing me problems is dcism. (https://www.dell.com/support/contents/us/en/04/article/product-support/self-support-knowledgebase/enterprise-resource-center/systemsmanagement/eism)
LNAGBA1
7 Posts
0
November 28th, 2019 23:00
Unfortunately it did not fix my problem. I have opened a ticket at Dell Support and will post the results here