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June 19th, 2016 04:00
Boot problem on my Dell Optiplex 9020
My Sell Optiplex 9020 has the following specs:
Motherboard Dell 06X1TJ
RAM: 16GB (2 x 8GB) DDR3
SSD: Samsung 240GB
The system will not boot does not get past POST and displays the error “Timer chip counter 2 failed”
Should I address the problem through warranty claim (purchased Jan 201), upgrade, or replacement of components? If upgrading is required specify whether that will be done by replacing or adding to existing components, and state the capacity and/or features required of the upgrade.
Dave
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