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April 21st, 2020 19:00

[idrac7] Logging in after connecting does not move on to the next screen

hello! I have a question about the dell r520 server idrac It is being accessed and managed through the Internet If you try to access idrac from the internet Logging in after connecting does not move on to the next screen Previously, the connection was slow, but it was connected. Is there a solution?

4 Operator

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2.7K Posts

April 24th, 2020 04:00

Hello @it-boy,

 

I would suggest you a iDRAC soft reset. You will not lose any configuration. Just a restart of the iDRAC system. It will not require a shut down on the server.

 

Follow this instructions: How to reset the internal Dell Remote Access Controller (iDRAC) on a PowerEdge server? (only the soft reset: 1, 2 or 3)

 

 

You can ping -t the iDRAC IP to monitor when it is back so you can connect again.

 
Regards.

2 Posts

April 27th, 2020 01:00

If symptoms are the same after iDRAC soft reset?

Moderator

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790 Posts

April 27th, 2020 02:00

Hi,

in this case, it would be nice to know

- if you are able to use it locally

- with different browser

- in incognito/private mode of the browser

 

Thanks
Stefan

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