Error when running dellemc_device_check.py

Hi Riahc,

Thanks to reach out to us.

--componentname is missing in below command, following are the component name supported with serviceName.

Multiple component name can be provided with ',' separated

Thanks

Langesh D

Passing Subsystem gives me this:

Traceback (most recent call last):
File "dellemc_device_check.py", line 256, in
call()
File "dellemc_device_check.py", line 241, in call
primaryStatusOnly,tempDict).visit(componentname).formatter.mystring
NameError: global name 'tempDict' is not defined

Riahc,

We are not able to repo the issue locally.

Here is the sample command and output:

python /usr/local/nagios/dell/scripts/dellemc_device_check.py --host=x.x.x.y --componentname=Subsystem --devicetype=iDRAC --logPath=/var/log/ --protocol=2 --http.user=username --http.password=password --http.port=443 --http.timeout=30 --http.retries=1
Overall System = Critical
Power Supply = Critical
Voltage = OK
Storage = OK
Amperage = OK
Fan = OK
Intrusion = OK
Memory = OK
Battery = OK
CPU = OK
Temperature = OK

Like to understand more about your configuration. Please share us following information to debug

Nagios version

Python version

OS details

Dell OMSDK version ( how to get it? run "pip show omsdk" & "pip show omdriver" )

Are you seeing the issue specify to componentname 'Subsystem' or any componentname?

Thanks

Langesh D

While you would like more information on my running configuration, I would like more information on the script itself.

usage: dellemc_device_check.py [-h] [--host HOST] [--devicetype DEVICETYPE]
                               [--protocol PROTOCOL]
                               [--componentname COMPONENTNAME]
                               [--monitorfilter MONITORFILTER]
                               [--primaryStatusOnly {0,1}]
                               [--setservicestatus {0,1,2,3}]
                               [--logPath LOGPATH]
                               [--warranty.criticalDays USERCRITICALDAYS]
                               [--warranty.warningDays USERWARNINGDAYS]
                               [--excludeinstance EXCLUDEINSTANCE]
                               [--readFile PROTOINFO] [--s SERVICENAME]
                               [--snmp.version SNVERSION]
                               [--snmp.community COMSTRING]
                               [--snmp.port SNMPPORT] [--snmp.retries SNMPRET]
                               [--snmp.timeout SNMPTOUT]
                               [--http.user HTTPUSER]
                               [--http.password HTTPPASSWORD]
                               [--http.timeout HTTPTIMEOUT]
                               [--http.retries HTTPRET] [--http.port HTTPPORT]
                               [--nagios.type NAGIOSTYPE]

Explain all these parameters and their possible values and what they do.

Please refer product User Guide [https://topics-cdn.dell.com/pdf/openmanage-plugin-nagios-core-v30_users-guide_en-us.pdf] section 5. Where its mentioned that for user should use ‘dellemc_nagios_discovery_service_utility.py’ utility for discovery Dell EMC devices. And all the help for command line options are describe there. 

All other files are internal to the Dell EMC solution, and we don’t expose any of the command line options for those files [e.g. : dellemc_device_check.py].

Do let us know the use-case you are looking so that we can help you better.

Hi Dell Team,

Even i am getting the same error for Dell EMC Chassis.

File "/usr/local/nagios/libexec/dellemc_device_check.py", line 227, in
temp = componentname.split(',')
AttributeError: 'NoneType' object has no attribute 'split'

How can we use the component name for Chassis and Server as well at same time.

I am checking the service check from nagios gui.

Please provide more detail, are you running ‘dellemc_device_check.py’ separately from command line or this error you got while doing after using Dell Device Discovery using ‘dellemc_nagios_discovery_service_utility.py’ script?

This will help us analysis the issue properly.

Even after running it through command line, its throwing the same error.

Traceback (most recent call last):
File "/usr/local/nagios/libexec/dellemc_device_check.py", line 227, in
temp = componentname.split(',')
AttributeError: 'NoneType' object has no attribute 'split'

Can I get all the component name for DELL EMC Chassis.

Please advise.

You no need run ‘dellemc_device_check.py’ file manually from command line.

Please refer product User Guide [https://topics-cdn.dell.com/pdf/openmanage-plugin-nagios-core-v30_users-guide_en-us.pdf] section 5.

Where its mentioned that user should use ‘dellemc_nagios_discovery_service_utility.py’ utility for discovery Dell EMC devices. And all the help for command line options are describe there.

All other files/scripts are internal to the Dell EMC solution, and we don’t expose any of the command line options for those files [e.g. : dellemc_device_check.py].

 Please perform above steps and if you face still an issue, please share latest logs available under location [default: NAGIOS_HOME>/var/dell] . We will analyze and get back accordingly.

Hi Ankit,

Thanks for your reply.

Our vrtx server monitoring problem will be resolved if we can get the components names for Chassis.

We use service and hosts templates for monitoring as a standard.

Discover works fine. But we have noticed that every time the nagiosxi application server reboots the plugin stops working.

Will be very much helpful if we can be provided with all the component names for the Chassis.

Thanks!

Hi,

Please find Dell EMC Chassis component name which we use as command line argument

=======

System
Subsystem
PowerSupply
Fan
IOModule
KVM
Enclosure
Controller
PhysicalDisk
VirtualDisk
PCIDevice
ComputeModule
StorageModule

=======

Please do let us know in case you face any further issue.

Hi Ankit,

Can you please provide the component name for warranty on chassis.

Thanks a lot for your prompt help.

Hello,

Warranty service have same component name across all the devices which is - 'warranty'.

Please do let us know in case you still face any issue which using Dell EMC Nagios Core/XI plugin.

Regards,

Ankit Bansal

Hi,

Find below component name for all devices.

Server:

Chassis:

MD Storage:

EqualLogic Storage:

Compellent Storage:

Switches:

Thanks & Regards,

Rajshekar P

Any one can help to determine why 4 services have status UNKNOWN?