Start a Conversation

Unsolved

P

1 Rookie

 • 

2 Posts

96

September 1st, 2023 11:22

Dell EMC OpenManage Discovery wizard failes on "Apply"

Installed Dell EMC OpenManage Plug-in Version 3.1 For Nagios XI. 

When running the Discovery Wizard it finds my idrac and everything looks ok until the last step when i click Apply.

the page reloads and is blank.


Finally found an error in the  var/log/php-fpm/www-error.log:

[01-Sep-2023 11:46:37 Europe/Stockholm] PHP Fatal error:  Uncaught Error: Undefined constant "check_interval" in usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php:6265
Stack trace:
#0 usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php(6156): dell_get_service_object_array()
#1 usr/local/nagiosxi/html/includes/utils-configwizards.inc.php(107): Dell_EMC_OM_NagiosXI_monitoring_wizard_configwizard_func()
#2 usr/local/nagiosxi/html/config/monitoringwizard.php(2283): make_configwizard_callback()
#3 usr/local/nagiosxi/html/config/monitoringwizard.php(59): do_commit()
#4 usr/local/nagiosxi/html/config/monitoringwizard.php(29): route_request()
#5 usr/local/nagiosxi/html/config/monitoringwizard.php(2): sg_load()
#6 {main}
  thrown in usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php on line 6265

Anyone seen this ?

Moderator

 • 

4.4K Posts

September 1st, 2023 17:04

Hello Patrik,

 

Could you update plug in and test results:

Dell EMC OpenManage Plug-in Version 3.2.0 for Nagios XI

https://dell.to/3R04rfv

Installation Guide

https://dell.to/3YXsm12

 

1 Rookie

 • 

2 Posts

September 4th, 2023 06:11

Hi

I have upgraded to 3.2.0 but still same error message.

Moderator

 • 

2.8K Posts

04-09-2023 09:08 AM

Hi, you may try to by modifying the file usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php and altering the line 6265 from:

$serviceargs[“check_interval”] = check_interval;

to:

$serviceargs[“check_interval”] = $check_interval;

 

You can test this solution and see if it fixes your problem. However, please be cautious when editing any configuration files and ensure you have a backup copy in case something goes wrong. Therefore I can suggest to contact your local suppor if needed advance troubleshooting. 

DELL-Erman O

Social Media and Communities Professional

Dell Technologies | Enterprise Support Services

#IWork4Dell

Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

1 Rookie

 • 

5 Posts

January 22nd, 2024 02:12

i have the same issues

Moderator

 • 

3.9K Posts

January 22nd, 2024 03:53

Hi,

 

Can you confirm that the plugin installation requirement are met? Prerequisites are on page 6: https://dell.to/4b8A1iA

 

 

1 Rookie

 • 

5 Posts

January 22nd, 2024 04:10

that is correct,

i can successfully python /usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/plugins/dellemc_device_check.py with the variable with results

the Plugin when pressed finish will turn white and nothing else

1 Rookie

 • 

5 Posts

January 22nd, 2024 04:41

this is the error log

"check_interval" in usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php:6265
Stack trace:
#0 usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php(6156): dell_get_service_object_array()
#1 usr/local/nagiosxi/html/includes/utils-configwizards.inc.php(105): Dell_EMC_OM_NagiosXI_monitoring_wizard_configwizard_func()
#2 usr/local/nagiosxi/html/config/monitoringwizard.php(3278): make_configwizard_callback()
#3 usr/local/nagiosxi/html/config/monitoringwizard.php(1360): do_commit()
#4 usr/local/nagiosxi/html/config/monitoringwizard.php(69): validate_step4()
#5 usr/local/nagiosxi/html/config/monitoringwizard.php(28): route_request()
#6 usr/local/nagiosxi/html/config/monitoringwizard.php(2): sg_load()
#7 {main}
  thrown in usr/local/nagiosxi/html/includes/configwizards/Dell_EMC_OM_NagiosXI_monitoring_wizard/Dell_EMC_OM_NagiosXI_monitoring_wizard.inc.php on line 6265

Moderator

 • 

3.9K Posts

January 22nd, 2024 09:43

Hi,

 

Looks like you have posted a new title (https://dell.to/3tYETGv ), so I'm going to respond to you on your new title, I'll leave this post for public responses. 

No Events found!

Top