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September 15th, 2022 01:00
DsiaSrv32 parameters and logs?
how can I troubleshoot DsiaSrv32?
For some reason, the inventory data in WMI does not get updated "in time"
I installed a new driver, rebooted and more than 1 hour later, the WMI still shows the old version
PS C:\WINDOWS\system32> (Get-WmiObject -Namespace "Root\Dell\sysinv" -Query "SELECT Description, Versionstring FROM Dell_SoftwareIdentity WHERE (Description like 'Dell:DRVR_3EA0_8086_08E9_%')")
Description : Dell:DRVR_3EA0_8086_08E9_1028_0_2_0
VersionString : 0027.0020.0100.8935
If I run invcol.exe and look at my actual inventory, I get the real installed version
C:\Program Files (x86)\Dell\SysMgt\dsia\bin\invcol>invCol.exe -outc=d:\temp\dellinv.xml -logc=d:\temp\dellinvlog.xml
vendorID=" 8086" deviceID="3EA0" subDeviceID="08E9" subVendorID="1028" bus="0" device="2" function="0" display="Intel(R) UHD Graphics 620">
componentType="DRVR" version="30.0.101.1338" packageVersion="27.20.100.8935" display="Intel(R) UHD Graphics 620 Driver" inboxDriver="false" />
The Inventory agent service is running, but i cannot find any logfiles
If I delete all the tmp files from invcol folder and restart the dsia service, a new tmp file is created instantly. but again, WMI still has the old version.
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Dell-Martin S
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3.5K Posts
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September 15th, 2022 06:00
Hi,
Can you try downloading a fresh copy from these links to make sure you got a good download.
for 14G and newer
https://dell.to/3dewqXa
for 11G through 13G
https://dell.to/3qGQ4hz
Regards Martin
AndAuf
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September 15th, 2022 07:00
Oh, guess I ended up in the wrong subforum. I'm talking about System Management on clients
I'm using Dell Client System Inventory Agent (for Dell Business Client Systems) in version 3.7.7.0
But nonetheless, server and client DSIA most likely have the very same parameters and log folders, don't they?
akiglen
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April 19th, 2024 14:40
I too may also be in the wrong forum, but I am looking for where i can download updated Dell Client System Inventory Agent (for Dell Business Client Systems) but have not been able to locate it.
We use it with the KACE SMA, as its required for the Patching features. I had found a way to download version 4.2, but since then something has been updating some of my clients (DCU perhaps?) but not all of them. Since I see you pointed towards what looks like a different version of similar software, hoping you might be able to point in the direction for these updated msi's too.