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J

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September 12th, 2024 15:20

Why would Dell protect the documentation pages?

I'm a user/programmer trying to figure out how to interface with the ECS 3.8 device that my org has installed.  Most of the documentation is not downloadable from the Dell web site.  It's protected and I get Access Denied.

Why on earth would Dell stop people from getting information on it's products?

The Data Access Guide - Denied

The Product Info Page - Denied

The Administration Page - allowed

This is just stupid.

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7.5K Posts

September 13th, 2024 10:27

Hello jsebast,

Is your email address registered to your EMC site ID? If so then you should be able to access the document pages that you are getting denied access to. Some products do require an active support contract in order to access some documentation.

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