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3 Posts
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3195
December 18th, 2017 10:00
Unable to find Firmware Update for H200 Controller T710 Power Edge
I have a Dell Poweredge T710 that is showing an out of date firmware on the integrated PERC H200 controller. I went to dell's support website and downloaded the correct version of the update and when I went to install it said that the update did not apply to the current hardware and could not install. Is there another firmware download that is not posted on some dell FTP site? I've had this happen before and it had something to do with the posted installer.. here are the current version and the needed version:
Firmware Version
07.02.42.00
Minimum Required Firmware Version
07.03.06.00
Driver Version
2.00.35.10
Storport Driver Version
6.0.6002.18005
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DELL-Josh Cr
Moderator
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9.2K Posts
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December 28th, 2017 10:00
Hi,
Here is the link to the update. http://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=N9C88
lwilliams1
3 Posts
0
December 29th, 2017 13:00
Thanks I will give it a try tonight... the 2 on the support site did not work. Hopefully this one is the one
lwilliams1
3 Posts
0
January 1st, 2018 12:00
still did not work- said it is not compatible with my system... I know how to identify and download firmware and drivers from the support website. I have tried evey update available and they all fail with the same message. Last time this happened there was a tech who found the correct driver off a ftp site. I think dell does not keep all of the downloads available on the support site. I am frustrated with the idea of having to pay for a support session just to get the correct driver... I should not have to pay to do that....Dell open manage is alerting me..the driver should be available....
Here is my dell service tag info:
Dell Power Edge Server T710
SBS 2008 Standard
JPW1FQ1
DELL-Josh Cr
Moderator
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9.2K Posts
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January 2nd, 2018 09:00
Can you run a supportassist? http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=65W2X