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August 31st, 2017 13:00
Single Bit Error
I am getting a memory error and would like your assistance on fixing it. Here is the event log entry.
Event Type: Error
Event Source: Server Administrator
Event Category: Instrumentation Service
Event ID: 1404
Date: 8/18/2017
Time: 12:45:18 AM
User: N/A
Computer: BP-NY-LV-01
Description:
Memory device status is critical
Memory device location: DIMM_A2
Possible memory module event cause:Single bit warning error rate exceeded,Single bit failure error rate exceeded
What should I do to fix it?
Thanks,
Tharaka
No Events found!
BrainPOP
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August 31st, 2017 14:00
T610 ...and BIOS is 2.0.13
BrainPOP
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August 31st, 2017 15:00
i tried to update iDRAC from 1.41 to 2.90 and it failed...should I just go ahead and update the BIOS from 2.0.3 to 6.4.0 before I swap out the memory?
BrainPOP
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August 31st, 2017 15:00
2.0.13 rather
BrainPOP
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August 31st, 2017 15:00
I only have two modules, one on A1 and the other on A2
BrainPOP
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September 1st, 2017 08:00
I swapped out the memory; so far so good; no errors...Not sure why the iDRAC update failed (1.41 to 2.90). Should I install the BIOS update first and then try iDRAC update again? Thanks for your help!
BrainPOP
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September 2nd, 2017 13:00
After swapping the A2 memory module to A1 and A1 module to A2, I've just started getting the same error on A2. Does it mean I need to replace the system board? Can I instead move the two modules to A3 and A4?
BrainPOP
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September 5th, 2017 21:00
After I got this error the second time after swapping out the modules, I cleared the logs. Ever since then, I haven't seen the error message again since September 2nd. I am going to continue to monitor to see if that has resolved the issue or not.
I had another question about updating the iDRAC and BIOS. When I tried updating the iDRAC, I got an error message. Is there an order in which the updates need to be done. Should I install the BIOS update first before doing the iDRAC? I am asking because I tried to do iDRAC first last time around.
Thanks for your help!