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July 20th, 2017 14:00
RAID Controller problems and now hard disk errors
I have a PowerEdge T410 and one day I come into the office to find the machine stuck on the boot screen saying:
"The following VDs are missing: 00
If you proceed (or load the configuration utility), these VDs will be removed from your configuration. If you wish to use them at a later time, they will have to be imported. If you believe these VDs should be present, please power off your system and check your cables to ensure all disks are present.
Press any key to continue, or 'C' to load the configuration utility."
Googling resulted in something wrong with the PERC.
A colleague of mind started reboot and some diagnostics and now it is stuck with a different message:
"No boot device available. Current boot mode is set to BIOS"
Ran the diagnostic tool again and now apparently the disk in Bay 0 has errors:
example: "Confidence_Test-Read_Test Error Code 4400:011B Msg: SATA xxxxxxxxxxx - Block 4505: Medium error"
Ultimately I just want to be able to recover the data off the hard drives (they are part of a RAID--not sure how to check the configuration - but we had C:\ and D:\ from the 6 disks in the bays).
What is the best course of action (with my ultimate goal in mind)? We have other servers to use, it's really just the data (on D:\) I want to get back.
Do I have to get a new PERC to boot up? Is the disk is Bay 0 a goner? Can I retrieve the data from the D:\ only (if I know which of the 6 physical disks formed the RAID for that partition)?
rangerintrainin
5 Posts
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July 31st, 2017 13:00
rangerintrainin
5 Posts
0
July 31st, 2017 13:00
Thanks for the reply--here is the picture of the VD Mgmt utility. So it seems like 1 disk is RAID 0 and 5 disks forms RAID 5. I assume that my C:\ is the RAID 0 and my D:\ is RAID 5.
So how do I recover the information I have in the D:\?
As per the diagnostics from before, disk in Bay 0 has the error code 4400:011B (Block xxxxxx: Medium error). But all this started when I got the error message "The following VDs are missing: 00".
Is the error with the hard drive in Bay 0? or is it the PERC?
rangerintrainin
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August 1st, 2017 15:00
I tried to boot again (F11 and selected the Hard drive - PERC H700) but it still shows 'No boot device available':
I then navigated back to the utility but Ctrl Mgmt instead, it shows under 'Select Bootable VD: VD 1 7450.00 GB'. Should i change this to VD 0 1862.50 GB instead?
What else should i try?
rangerintrainin
5 Posts
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August 2nd, 2017 15:00
I did select the PERC H700 controller. But it still gives me the 'No boot device available' message.