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November 15th, 2016 13:00
PowerEdge T110 II - OS install
Hi, We recently took over support for a client and the server drive is failing and we need to rebuild the OS, however the old IT vendor did not give the client the OS, so we need to get a copy of media to re-install Windows Server 2008 R2 Standard (x64)?
Thank You,
Rob
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Daniel My
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November 16th, 2016 17:00
Hello
We no longer carry 2008R2 standard media. We have 2008R2 service pack 1. You can contact spare parts sales to purchase media. If they are unable to locate the media to sell you then have them search for this part number:
R728T - 2008R2 SP1 Standard English
FYI, the service tag that you provided to the triage team was not ordered with an operating system. We do not sell retail replacement media. You will need to contact Microsoft to order replacement media for retail versions of their operating system. It is unlikely that a retail product key will activate using our OEM media.
I would suggest that you find out where your client obtained the operating system and what type of license they have. You will need the correct media for their license type to activate the operating system.
Thanks