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May 4th, 2017 10:00
PowerEdge R510 suddenly reboot
The server automatically reboot many times and in the log file, they only show "unexpected reasons".
Any help?
Appreciate a lot.
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DELL-Chris H
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May 5th, 2017 14:00
Letrinhdi,
Could you confirm a couple things.
Are you referring to the Windows System Event Logs, if so then what do you see in the iDrac hardware log?
If so then let me know what you see.
If there is no amber lights on the server, or errors being displayed, then I would start by Disabling Automatic Restart in the OS. That is under computer properties, then in the Advanced tab , you will locate Startup and Recovery. That will keep the server online, so we may see if the reason it is rebooting is in fact a Blue Screen of Death. If so then we can get the stop code. From the same page you can also configure it to do memory dumps too.
Also, see if the system is going to a UPS. APC, or direct power. If we can go to a direct power source to test if it still reboots.
Lastly is to test if the server reboots outside the OS. Boot to this ISO, then let me know if it reboots from there.
Let me know the results