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BenManga

2 Posts

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November 22nd, 2016 16:00

Dell PowerEdge T110 II - No boot device available

Hello,


I am having an issue with my company's Dell PowerEdge T110 II.  There was a power outage over the weekend, and now the computer will not boot up.  The error messages are:

---------------------------------------------------------------------------------

PXE:E53: No boot filename received.

PXE-M0F: Exiting Broadcom PXE ROM.

No boot device available.

Current boot mode is set to BIOS.

Please ensure compatible media is available.

Use the system setup program to change the boot mode as needed.

Strike F1 to retry boot.

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This computer previously (and may possibly still?) have Windows Server 2012 R2 installed in it.  We recently changed our internet service provider, and this is the first time the server has had to be rebooted since that change.  I don't know if that is where the issue is coming from.  We previously had a static IP configured, and the server seems to be searching for DHCP information, so I don't think that is the issue.  Is the server trying to access the internet to find a boot file, but can't because the firewall for our new router has not been configured to allow access?

I've also gone into BIOS settings and disabled boot with PXE, and the error of "no boot device available still pops up."  I've checked the boot order and made sure that the hard drive is tried first, but it still has not worked.  I also took out the hard drives and dusted them, but it did not work.

I've tried installing various other operating systems through cds/dvds, but at the end of the process, I get error messages like "Partitioning Failed".

When the computer first starts up I see a message saying that Array A (3.63 TB/RAID1) is functional, and 2 physical disks are configured, so I don't think the hard drives were corrupted by the power outage.  There are 3 hard drives in this poweredge T110.  If there is a more concrete/more advanced software/hardware to use to accurately determine the condition of the hard drives, I am not aware of them.

I'm not experienced with IT so I'm in the dark as to what's going on here.  Any help would be greatly appreciated.

BenManga

2 Posts

November 23rd, 2016 10:00

Review your NIC and DHCP configuration and other network related settings.

My IT understanding is limited.  What is NIC?
I've logged into my router and I've looked at my DHCP settings but I don't know what I'm supposed to be looking for.  What settings are supposed to be in place?
So was I correct in assuming the PowerEdge is trying to access a boot file from an online source?
I've recently watched some videos on Windows Server 2012 R2 and RAID setup, and if I had to guess, it seems as though the hard drives that are currently in the PowerEdge have been converted to dynamic and have been turned into striped or spanned volumes, so I don't think there is an operating system present on any of these drives.  If I open up the PowerEdge and change the order that the hard drives are inserted in the hard drive slots and then power on the PowerEdge, it says the RAID1 array is "Degraded" (with red font color).  When I put them back in the order that I found them, the RAID1 status returns to "Functional" (with white font color).
If there is no OS present on any of the hard drives, I don't know how this server was ever able to be booted up again after being shut off.  I don't know if the boot file was read from an online source, or if a Windows Server 2012 R2 installation cd was used to boot it up.  If there was a Windows Server 2012 R2 installation cd that was being used, it is nowhere to be found.
I'm not the one who set up the servers, no one who is presently with the company is familiar with IT, and the previous IT technicians cannot be reached.

You can use OpenManage Server Administrator, OMSA to view the status of the virtual disk, VD and associated physical disks. Otherwise, enter controller BIOS using Ctrl+R during POST and go to VD Management.

How would I use OMSA?  Is that installed on the PowerEdge T110 II by default?  Am I supposed to somehow install it on the PowerEdge despite the fact that it won't boot up?

What is POST?  Is the PowerEdge in POST when I see the error screen showing "PXE-E53: no boot filename received"?

I've gone into System Utilities (I believe that was the name) and performed hardware tests and everything seems to be reading as functional. 

I'll try pressing Ctrl+R and looking for a section titled "VD Management".

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