3 Apprentice
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1.6K Posts
0
50
May 23rd, 2025 14:11
Stopped Receiving Automated Email Alerts
I have not received an automated email to alert me when new replies are posted in topics I am following since ~ 20-May-2025.
If I log in to the Dell community I can still see my "in-app" notifications.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5854 * Firefox v138.0.4 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
No Events found!
DELL-Chris M
Community Manager
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56.9K Posts
1
May 24th, 2025 12:08
They are off while investigating associated issues.
lmacri
3 Apprentice
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1.6K Posts
1
June 10th, 2025 14:05
My email notifications resumed on 09-Jun-2025 so I'll mark this topic as solved.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5854 * Firefox v139.0.1 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
DELL-Chris M
Community Manager
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56.9K Posts
0
May 23rd, 2025 14:19
All email notifications are turned off.
lmacri
3 Apprentice
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1.6K Posts
0
May 24th, 2025 11:57
Hi DELL-Chris M:
Thanks for your reply. Any idea if this is a temporary bug or permanent change?
If I recall correctly, when Dell changed the software provider for this Dell community to Sprinklr in August 2023 it was late 2024 before email notifications were finally enabled. I hope Dell hasn't decided to stop email notifications permanently this time.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5854 * Firefox v138.0.4 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
DELL-Chris M
Community Manager
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56.9K Posts
0
June 10th, 2025 14:07
Cool!