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April 6th, 2017 03:00

(Redirected) Shuts down randomly?

dell laptop suddenly shuts down, its on batery + always charging. no bsod, just shuts down for no reason?

inspiron 5558

I have still warranty which says:

Service Start date (GMT time zone) End date (GMT time zone)
Parts Only October 30, 2016 October 30, 2017
Carry-in Svc/Return to Base October 30, 2016 October 30, 2017

I don't want this thing, sooner or later parts will broke by random shutdowns, and I won't let it pass waranty.

Can I return you this piece of nothing?

I did diagnostic tests, which passed.

I don't want to blow any dust, because I never even blow it to acer which I bought at 2009, and which never did make me a single problem and was 24/7 working, even now its never off, always on.

And, I don't want to blow any dust, because I have this laptop for only 2 months, if its getting like this in second month of work, its nothing.

2.3K Posts

April 11th, 2017 21:00

Hi Mllapan,

Please repost this n the Customer Care Forum for help.

http://en.community.dell.com/support-forums/customercare/

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