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9 Posts
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2010
December 22nd, 2016 19:00
(Redirected) Recovery after install of new hard drive on Studio 1555
Hello,
I had a new hard drive installed on my laptop. Since I have recovery discs and a complete back up on an external hard drive, I opted not to pay the additional $100.00 to reinstall everything. I fired up the laptop with great anticipation. Popped in the first recovery disc, everything working great so far. When complete, I ejected disc #1 & inserted disc #2 as instructed. Icon kept spinning & message never changed from "instert disc 2". I waited about 10 minutes, no change. Can't feel or hear the disc running. Pressed eject, nothing, pressed eject a few more times, nothing. Powered it off & on. Now my screen is back to square one and disc 2 remains in the drive, unable to eject. It is NOT the tray style where I could use a clip to eject. Please help. Thank you.
sugarbear18
2.3K Posts
0
December 22nd, 2016 21:00
Hi 04Rubicon,
Please repost this in the Laptop forum for help.
http://en.community.dell.com/support-forums/laptop/f/3518
Philip_Yip
9 Legend
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16.1K Posts
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December 23rd, 2016 03:00
What Operating System? If it was Windows Vista or Windows XP you just wasted $100... which would have been better spent on a Windows 10 license.
Windows Vista reaches End of Life in April. Windows XP reached End of Life over 2 years ago...
Philip_Yip
9 Legend
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16.1K Posts
0
December 23rd, 2016 06:00
You can download a Windows 10 .iso from Microsoft, make a Bootable USB for a Legacy BIOS. You can then clean install Windows 10 Home using your Windows 7 Home Premium Product Key:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
04Rubicon
9 Posts
0
December 23rd, 2016 06:00
The recovery discs contain windows 7 home. I haven't even gotten that far. After the first recovery disc installed, the second froze up and I can't get the disc out of the CD/DVD drive. I didn't spend $100.00 on any thing. I paid to have a brand new 1T hard drive installed, now I want to restore my lap top using my recovery discs.
04Rubicon
9 Posts
0
December 23rd, 2016 06:00
I can't do any of that until I get through reinstalling from the recovery discs. It's a brand new hard drive, nothing on it to even get started, and recovery disc 2 is stuck in the drive.
Philip_Yip
9 Legend
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16.1K Posts
0
December 23rd, 2016 14:00
You can use another computer e.g. a friends to download the .iso and make the Bootable USB.
04Rubicon
9 Posts
0
December 23rd, 2016 18:00
Thank you. As you may be able to tell, I'm not very literate with the technicalities of this. It was always my understanding that as long as I had created my recovery discs and kept backups, I wouldn't have any problem. Thank you for your help and merry Christmas.
04Rubicon
9 Posts
0
December 24th, 2016 06:00
May I pick your brain once more? Before my hard drive died, I installed Windows 10 during their free promotion. I did not find it user friendly, mostly because I use my lap top for self employment and was very comfortable with 7, so to learn a new OS was not in my schedule. Dell also informed me, when I reached out to them re: operating difficulty, that they don't support 10 nor have the required driver's for it. What can you teach me re: this info? Thanks again.