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June 15th, 2016 13:00

(Redirected) Is my brand new XPS 2720 with Windows 8.1 missing essential sytem files?

I launched Windows Speech Recognition only to receive following error message:

cspNotify sapisvr.exe

This programme cannot start becasue the following file is missing from your computer:  api-ms-win-crt-heap-I1-1-0.dll

Is this a file installed with Windows 8.1 file?  It appears to be if Windows Speech Recognition depends on it.  If so why is it missing from my computer?

How can I remedy?  Would I need to (re)install Speech Recognition?  How can I do this if Dell do not ship copy of Windows CD with their system? Can Iinstall this from the hidden partitions or system recovery somewhow?

Can I simply install the missing dll file instead?

Please help. 

2.3K Posts

June 15th, 2016 14:00

Hi IqbalHamid,

Please repost this in the Software and Operating Systems, Windows 8 Forum for help.

http://en.community.dell.com/support-forums/software-os/f/4677

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