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38976
December 13th, 2015 14:00
(Redirected) HELP!!! Dell XPS 8900 does not support Windows 10 Pro - Upgrade and Support Nightmare!!!!
Is anybody else having problems? I am on my third dell machine and 3rd time installing the operating system and all of my software. Dell is telling me that all drivers on the XPS 8900 system (supposed to be a premium level setup) need to be updated... That there are incompatible issues with the Intel chipset, the wireless drivers, the Nvidia graphics card and more. I've been watching them do it over a remote access connection. I have at least 20 hours invested in tech support and at least one full week of lost of productivity. This experience is worse than the Microsoft Vista upgrade. The error message I get is "WHEA_Uncorrectable_Error". I'll be in the middle of working (nothing too heavy) and then a blue screen will pop up with the error message and the system will reboot shutting all open programs down. Then I sign in. Then this process happens about every 10 to 20 minutes. Dell Premium Tech Support and Microsoft Support seem to know nothing about this or how to correct. How Microsoft and Dell could market and sell these machines with known issues that obviously do not work is awful.
sugarbear18
2.3K Posts
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December 13th, 2015 21:00
Hi tnach,
Please repost this in the Software and Operating System, Windows 10 forum for help.
http://en.community.dell.com/support-forums/software-os/f/4997
Philip_Yip
9 Legend
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16.1K Posts
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December 14th, 2015 11:00
From here that error indicates fatal hardware failure:
https://msdn.microsoft.com/en-us/library/windows/hardware/ff557321%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396
Please run the F12 preboot diagnostics following the instructions in my video:
http://dellwindowsreinstallationguide.com/f12-preboot-diagnostics/