Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

19377

October 18th, 2015 06:00

(Redirected) DVD drive of N4110 laptop shows blank dvd when "recovery dvd and driver cd" inserted

Hi

 I have dell N4110 laptop.. it gets updated to window 10 few days back..  last night while dong some work my screen goes out.. then i tried to restart my stem but several attempts failed.. then i try to do recovery via recovery dvd's but my system does not detect them...  after several failed attempts i tried to boot system via external dvd drive did not work, again making bootable usb drive of recovery dvd.. no success... Finally i tried to install window's 7 prof .. it installed as fresh.. now when i put my recovery dvd's and driver cd in dvd drive.. it syas blank dvd... don't know whats the issue . though dvd drive reads other cd's and dvd's... Anyone plz help me in getting back to my original window 7 home premium..

Thanks in advance

2.3K Posts

October 18th, 2015 22:00

Hi alokgzp,

Please repost this in the Software and Operating system, Windows 10 forum for help.

9 Legend

 • 

16.1K Posts

October 19th, 2015 10:00

See here in your case since you have the Dell Windows 7 Reinstallation DVD start at 3.4:

http://dellwindowsreinstallationguide.com/a-clean-install-of-windows-7/

Ensure you have the latest BIOS update installed before reattempting the Windows 10 Upgrade. I however advise you wait until TH2 is out before upgrading again so you may directly clean install.

No Events found!

Top